Case Study: ISP Technologies Inc. Achieves Integrated Quality Management With Focus On Process Automation

International Specialty Products Inc. is recognized globally for developing, manufacturing, and supplying innovative specialty ingredients that enhance product performance. The extensive products that it manufactures are used in a wide array of industries, including pharmaceutical, hair care, skin care, coatings and adhesives, specialty biocides, beverage, food ingredients, agrochemical and oral care. With 160 years of experience, ISP serves over 6,000 customers in more than 90 countries.

ISP Technologies Inc. (ISP) is a manufacturing aliate of International Specialty Products Inc. with several facilities in the United States and Europe. ISP Technologies places a strong focus on increasing its manufacturing capabilities through achieving quality driven operational sciences.

TrackWise eciently accelerates problem resolution by combining, recalling, and enabling evaluation of quality processes over time. The closed-loop methodology provides clarity and consistency for reviewers, and ensures that cGMPs and company procedures are followed. Additionally, TrackWise has further improved ISP’s processes by reducing cycle times, increasing procedural visibility and proactively enforcing quality controls. ISP has achieved its vision of running lean quality operations, and proactively implementing continuous improvement processes.